Sparkle & Shine Cleaning Co.

Questions & answers

Quick answers about booking, prices, supplies, and our team.

Booking

Do I need an account to book online?

No. Pick a cleaning, a day, and a time, and leave your name, phone, and address. We text you to confirm.

Do I need to be home?

No. Many clients give us a key or a door code. We lock up and text you when we're done.

Can I change or skip a visit?

Yes. Just call or text us at least 24 hours ahead.

Is the online estimate my final price?

It's a close price for most homes. If your home needs extra time, we'll tell you before we start.

Is weekly the same price as every 2 weeks?

Yes. A regular clean costs the same either way. New customers also save $25 on their first standard or deep clean.

Do I need to provide supplies?

No. We bring everything, including eco-friendly products on request.

Can you use my products?

Of course. Just leave them out and add a note when you book.

Will I get the same cleaner?

Yes, we assign a regular cleaner for recurring visits whenever we can.

Are your cleaners background-checked?

Yes. Every cleaner is background-checked, insured, and trained on our checklist before they clean a home.

What if I'm not happy?

Tell us within 24 hours and we'll come back and re-clean it for free.

Call, text, or book a cleaning online. We usually reply the same day.